Privacy policy

Privacy policy

Squish Planet uses personal information to operate this store, fulfil orders and provide customer support. Use our contact form for privacy questions or requests.

Information we collect

When you browse or order, we may receive your name, contact details, delivery and billing addresses, order details and basic device and browsing information. Payment providers process payment information; we do not store your full card number.

How we use and share information

We use information to process orders, arrange delivery, answer requests, prevent fraud, maintain records and improve the store. We share necessary information with Shopify, payment providers, fulfilment partners, carriers and other service providers that help operate the store. These providers may process information outside your country. Where legally required, appropriate safeguards apply to international transfers.

For UK customers, processing may rely on fulfilling our contract with you, legal obligations, legitimate interests such as security and customer service, or consent where required.

Cookies and marketing

Cookies support the shopping bag, checkout, security and site preferences. Analytics or advertising tools may use cookies where enabled and permitted. You can manage cookie choices through available privacy controls and your browser. We send promotional email in accordance with applicable consent rules. You may unsubscribe at any time.

Retention and your choices

We retain information for as long as needed to fulfil orders, resolve issues and meet legal recordkeeping obligations. Depending on applicable law, you may request access, correction, deletion or portability, object to or restrict processing, or withdraw consent. We may need to verify your identity. We will respond within applicable legal deadlines and will not discriminate against you for exercising your rights.

For privacy requests or complaints, use our contact form. You may also complain to your local privacy regulator, including the UK Information Commissioner, the Office of the Australian Information Commissioner, or the Office of the Privacy Commissioner of Canada as applicable. Shopify also provides information and privacy requests at its privacy portal.

Children

Our store is intended for purchases by adults. We do not knowingly collect personal information from children for marketing.

Last updated: 28 September 2026.