Shipping policy

Shipping

We ship to the United States, United Kingdom, Canada and Australia.

Shipping rates

Standard shipping is A$14.49, or free when your merchandise total reaches A$49.99 after discounts. Any separately calculated taxes and shipping charges do not count toward the threshold. For customers outside Australia, the applicable shipping charge and threshold are converted into the selected checkout currency. The final rate is displayed before payment.

Processing and delivery

Estimated processing: 1–3 business days. Estimated delivery after dispatch: 7–15 business days. These are estimates, not guaranteed arrival dates. Weekends, public holidays, customs checks, remote addresses and peak periods can cause delays.

Orders may ship from our overseas fulfilment partners and arrive in separate parcels. Tracking is provided when available. Import charges not collected at checkout may be assessed by local customs.

Delivery help

Check your delivery address before placing an order. For a missing, delayed or damaged parcel, use our contact form with your order number. If a delay prevents us from meeting a legal delivery obligation, your statutory remedies remain available.